The Onboarding Journey

# 1: Setup & Configuration


🚧

# 2: Categorization


👍

# 3: Journal Entries & Gain/Loss


📑

# 4: Reports and Period-End Close


📘

Getting Started With Your Onboarding Workbook


Filling Out Your Onboarding Workbook

As part of every new customer onboarding, we prioritize gathering essential information upfront to ensure that your Bitwave instance is configured to meet your needs.


Completing Your Onboarding Workbook:

We've created a document called the Onboarding Workbook to collect this vital information. While some questions may overlap with those asked during the sales process, we kindly request that you complete the workbook to align your preferences accurately.


Configuration & Setup

In this tab, we require responses to questions related to your digital assets. Please fill in the "Response" column to provide the necessary details.

Wallets & Accounts

This tab is where we gather information about the wallets and accounts you'll be plugging into our software.

  • Entity Column: Specify the entity for which you'd like to plug in the wallet, especially if you have multiple entities.
  • Data Source or Wallet Name: Provide the name of the wallet and its data source, whether it's from a blockchain source, network, exchange, or custodian.
  • Wallet Addresses/Access Information: Share the wallet addresses or access information required for integration.
  • Transaction Volume (Txn Volume): Indicate the transaction volume for the wallet per month to assist with proper tracking.
  • Other Notes: Feel free to include any relevant notes or special instructions regarding the wallet.

❗️

Taking Action:

Please focus on completing these two tabs in your workbook:

  • Configuration & Setup
  • Wallets & Accounts

Once you've completed these sections, reach out to your Onboarding Specialist, and we'll proceed with the next steps of your onboarding journey.

By completing your Onboarding Workbook thoroughly, you'll help us configure Bitwave to align seamlessly with your requirements, ensuring a smooth and efficient onboarding process!