Q: What does 'ERROR: More than One Imputed Fee Found' mean?
🅰️: This error in Bitwave involves an issue where an internal transfer transaction imbalance exists across two or more assets.
When an internal transfer has in/out balances that do not align, the difference between the assets is assigned to Fees. Note that the Bitwave application does not allow more than one fee asset per transaction, so the system notifies the user of the two fee asset error.
To solve this error, the user should review the error-causing transaction for accuracy, and, if necessary, modify or split the transaction to remediate this error.
Q: How to verify a transaction has been categorized?
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Q: Get a report of all transactions that are categorized.
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Q: How do I delete the manual contacts and categories?
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You cannot delete the contacts and categories from Bitwave directly by yourself. You need to inform the Support Analyst with all the information in order to remove that from Bitwave. You can override any contact or category by creating the new contact or category with the same Remote ID.
Q: Difference between Add Line and Add Split while doing the Individual categorization?
🅰️ While doing the Individual categorization Add Line means you can add/split the amount into two or more lines and categorize them individually for respective categories but the contact will remain the same but when you Add split that will also allow adding another contact while categorizing the transactions for their respective category.
Q: What is an Add Line in Individual categorization?
🅰️:
While performing Individual categorization Add Line means you can add/split the amount into two or more lines and categorize them individually for respective categories but the contact will remain the same.
Q: Difference between Add Line and Add Split while doing the Individual categorization?
🅰️:
While doing the Individual categorization Add Line means you can add/split the amount into two or more lines and categorize them individually for respective categories but the contact will remain the same but when you Add split that will also allow adding another contact while categorizing the transactions for their respective category.
Q: How do I delete a category / contact?
A:
Deleting a category or contact within your Bitwave instance will require the following steps:
Contact a Bitwave team member.
Provide your Org ID, Org Name, Accounting Connection Type (QBO, Nesuite, Sage..)
Also provide the name of the Category or Contact you want deleted AND the BITWAVE ID for that particular category/contact.
Q: How to uncategorize transaction in bulk ?
🅰️: Here are the steps to uncategorize transaction in bulk
Go to systems jobs under administration tab on the left hand side menu
Click on create job
Select the action ' uncategorize'
Select the wallet and choose the time period then hit run
Q: What is an Add Line in Individual categorization?
🅰️ While doing the Individual categorization Add Line means you can add/split the amount into two or more lines and categorize them individually for respective categories but the contact will remain the same.
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