Every token on a different network has a unique contract address.
Once you the search the token on Cryptocompare and Coingecko scroll down a little below and on the left side you will see a row of all the contracts where there are contract addresses mentioned of all supported networks.
Q: How to enable SSO on Bitwave Web App for local dev (Okta)?
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Create a free account on JumpCloud (cloud based active directory)
Follow their docs on Setting up SAML-based SSO with an Application to create your organization/application
Select Slack from the list of applications
Once the application is activate, click on it to open the details
go to the SSO tab and locate the following values
a. IDP URL
b. IDP Certificate (download it)
go to the User Groups tab and check the All Users box, then click save
create a new user manually
a. In the user’s details page, click on the User Groups tab
b. check the All Users box, then click save user
On the Bitwave Web App:
First login with any other method (gmail, or email)
Go to Organization from the left navigation menu
Select Security tab from the top navigation menu
Check the Use SSO box
Fill in the remaining field as follows:
a. IDP Issuer: Jumpcloud
b. IDP Sign On Url: its the IDP URL value from the JumpCloud SSO tab
c. IDP Certificate: the contents of the downloaded certificate.pem
In Security → Users tab, for each user provide asserted identity. It should exactly match with the SSO provider.
Q: How to reconcile trades if the capitalize fees option is turned on ?
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Trades show up in the Trading screen when the org configuration is capitalize fees.These trades won't show up in Reconcile tab. You need to accept these trades to move them from categorized to reconciled status.
This will open the symbols column where you can search for the token.
Click on Try it Out.
Enter the token ticker, and hit Execute.
A dialogue box will appear will all the information of the token you searched.
If that token has spam score, this means that that token is spam.
Q: How do I revoke or change the role of a user access in the organization?
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Navigate to the Administration section in the left menu of your Bitwave dashboard
Go to users.
First, find the user you wish to revoke access for, click on the circular icon and then click 'revoke' to remove the user from the organization
Click on the pencil icon, which will open up the user roles configuration for that user. Select the role that applies to the user and click save."
Q: How do I revoke access or change the role of a user in the organization?
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In order to revoke the user access in the organization you can follow the given steps
Login to bitwave
Go to security and select 'Users' from there
Now click on the clock icon in front of the user you want to revoke the access for.
In order to change the user role in the organization you can follow the given steps
Login to bitwave
Go to security and select 'Users' from there
Now click on the pencil icon in front of the user you want to change the role for.
Q: How do I change my timezone in Bitwave?
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To change the timezone in your Bitwave instance, please reach out to Bitwave support in our in-app chat.
NOTE: Changing the timezone of your Bitwave instance will impact values in certain Bitwave reports, given that a change in timezone can change the date on which a transaction occurs.
NOTE: Under Administration > Organizations, there is a checkbox labeled "Use Timezone For Display". By default, Bitwave shows transactions in your computer's local timezone, while it uses your Bitwave instance timezone for reporting purposes. Checking this box will ensure all transactions in Bitwave are displayed in your Bitwave instance timezone. This option does not affect Bitwave reports.
Q: How do I update my payment method?
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In order to update your payment method, you can reach out to our support team via the in-app chat support system by clicking on the message icon located at the bottom right of your bitwave app. You can also mail us on [email protected]
Q: How do I request a new feature or request improvements to an existing feature?
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You can connect with us regarding that via our in app chat support which you can find on lower right corner or you can get in touch with you allocated CSO.
Q : How to whitelist the NFT contract address in the organization?
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To whitelist a contract address in your Bitwave instance, follow the steps below :-
Click on administration
Click on token filtering
Add contract address in the box
Select network ID
Click check details
Hit whitelist address
Q: Does Bitwave have the capability to flag tokens as spam tokens so that they auto ignore?
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Unfortunately we don't have the capability to flag tokens as spam tokens.
Q: How to change the currency for org in Bitwave?
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Client cannot change the currency of the org in Bitwave by themselves, To change the currency client has to contact Bitwave's in-app chat support.
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Don't see your question listed here? Hit the "Suggest Edits" button in the upper right and add a question for our Support Team!
Send us your questions! We're happy to help!
Q: Can we tag certain withdrawals to be non taxable?
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You have the option to Force a Zero Gain Loss on outflows in Bitwave. Select this box in the outflow (as shown in screenshot) and this will remove the asset at its original cost basis without creating any gain or loss on the actions report.
If a transaction has already been reconciled, you just need to unreconcile , uncategorize , check the box, recategorize and then update the inventory view
Q: What would be the impacted if we do a full pricing cache clearing in an org, if there is no impairement in inventory views?
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If impairment is not turned on, then full pricing cache in an org will change following things:
Q: What is the impact if we do a full pricing cache clearing in an org?
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The most current pricing we have in our system will be applied to ALL reports and ALL UNCATEGORIZED transactions.This should not be an issue for the uncategorized transactions
but if they you will run balance reports or inventory view reports in the past that rely on FMV pricing (such as inventory views dashboard download, Impairment on actions report, and unrealized gain/loss values on cost basis rollforward), those OLD reports you ran had the OLD pricing….and when you will re-run those reports for the same days, you will get different results because the NEW reports will reflect the NEW pricing
Transactions that are already categorized will not be impacted.
In other words,
Uncategorized txns will get the new price, and when you will run balance reports or inventory view report on old historical dates…the new reports may have different FMV and unrealized gain/loss vs the old reports you ran for those days
